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--- faq:support:crm:data-retention-policy [2019/10/07 15:53] – created gnuhost
+++ faq:support:crm:data-retention-policy [2019/10/07 15:58] – [CRM User Scans] gnuhost
@@ Line 9: / Line 9: @@
   * We keep user document backups (passport scans, credit card scans etc) for 7 days, daily.
-  * When cooperation is finished, we deliver last backup and all documents are being immediately destroyed on our side.
+  * User scans backups are disaster recovery ONLY, we never send this backup to anyone including yourself
+  * When cooperation is finished, we keep last backup for law enforcement purposes only, for undisclosed period of time no longer than 10 months
+  * Again: user documents/user scans CANNOT be delivered to anybody except law enforcement and this backup is out of the customer reach
 ===== CRM data - everything (except user scans) =====

faq/support/crm/data-retention-policy.txt · Last modified: 2019/10/07 16:00 by gnuhost

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