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Table of Contents
CRM Backup & Data Retention Policy
- Data are stored within European Union and operated by EU company under strict EU privacy laws.
- Hosting and storing sensitive personal identifying data is a subject to great EU scrutiny.
- Theres no place for any individual interpretations.
- We dont take any chances.
CRM User Scans
- We keep user document backups (passport scans, credit card scans etc) for 7 days, daily.
- User scans backups are disaster recovery ONLY, we never send this backup to anyone including yourself
- When cooperation is finished, we keep last backup for law enforcement purposes only, for undisclosed period of time no longer than 10 months
- Again: user documents/user scans CANNOT be delivered to anybody except law enforcement and this backup is out of the customer reach
CRM data - everything (except user scans)
- We keep full backups of all data (except document scans), every 30 minutes for the last 12 months.
- When cooperation is finished, we deliver a link to the last backup valid for a year.
- Until 1 year after cooperation is finished and we are not obliged to store the law enforcement copies, all data are being ultimately destroyed.
- There's no way to recover it back, neither we are allowed to do so.
- Being able to recover old copies means we never destroyed your data - this would end up badly for us in court