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faq:support:crm:data-retention-policy [2019/10/07 15:53] – created gnuhost | faq:support:crm:data-retention-policy [2019/10/07 16:00] (current) – gnuhost | ||
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* Theres no place for any individual interpretations. | * Theres no place for any individual interpretations. | ||
* We dont take any chances. | * We dont take any chances. | ||
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- | ===== CRM User Scans ===== | ||
- | |||
- | * We keep user document backups (passport scans, credit card scans etc) for 7 days, daily. | ||
- | * When cooperation is finished, we deliver last backup and all documents are being immediately destroyed on our side. | ||
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===== CRM data - everything (except user scans) ===== | ===== CRM data - everything (except user scans) ===== | ||
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* There' | * There' | ||
* Being able to recover old copies means we never destroyed your data - this would end up badly for us in court | * Being able to recover old copies means we never destroyed your data - this would end up badly for us in court | ||
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+ | ===== CRM User Scans ===== | ||
+ | |||
+ | * We keep user document backups (passport scans, credit card scans etc) for 7 days, daily. | ||
+ | * User scans backups are disaster recovery ONLY, we never send this backup to anyone. You need to download the documents from the CRM and store on your side if you need a backup. | ||
+ | * When cooperation is finished, we keep last backup for law enforcement purposes only, for undisclosed period of time no longer than 10 months | ||
+ | * Again: user documents/ | ||