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| Both sides previous revisionPrevious revision | Last revisionBoth sides next revision | ||
| faq:support:crm:data-retention-policy [2019/10/07 15:58] – [CRM User Scans] gnuhost | faq:support:crm:data-retention-policy [2019/10/07 15:59] – [CRM User Scans] gnuhost | ||
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| * We keep user document backups (passport scans, credit card scans etc) for 7 days, daily. | * We keep user document backups (passport scans, credit card scans etc) for 7 days, daily. | ||
| - | * User scans backups are disaster recovery ONLY, we never send this backup to anyone | + | * User scans backups are disaster recovery ONLY, we never send this backup to anyone. You need to download the documents from the CRM and store on your side if you need a backup. |
| * When cooperation is finished, we keep last backup for law enforcement purposes only, for undisclosed period of time no longer than 10 months | * When cooperation is finished, we keep last backup for law enforcement purposes only, for undisclosed period of time no longer than 10 months | ||
| * Again: user documents/ | * Again: user documents/ | ||
